Your community website for Bishopston, Ashley Down, Horfield and St Andrews

Advice / Information / Support

Bristol Water

Water Supply Queries

0845 702 3797 (8am – 6pm Mon-Fri)

Emergency Service, Sat, Sun & Weekdays 6pm – 8am

Minicom: 0800 917 0737 (24 hours)

Customer Care Plus: 0845 600 3600 if you would like to know more about our special services for the disabled, blind, partially sighted, deaf, hard of hearing or the elderly.

Text Telephone: 0845 605 6585 To report a leak on a Bristol Water pipe please call: 0800 801 011

Support, advice and information for families affected by dementia in Bristol and South Gloucestershire.

0117 961 0693
International House

0870 121 2747

8.30am – 5.00pm Monday to Thursday, 8.30am – 4.30pm Friday

0117 922 2000

Bristol Domestic Abuse Forum is a city-wide forum for anyone who works with or has an interest in working with victims and survivors of domestic violence and abuse.

Supported by Safer Bristol, it meets regularly throughout the year to give people a chance to develop their knowledge, network, and discuss current issues and successes.
0117 914 2232
Safer Bristol Partnership

0800 6949 999
0117 9284613

This is a local patients self-help group for people with Myalgic Encephalomyelitis (or diagnosed with CFS). We provide 3 newsletters a year to inform about latest developments in research and treatments, a phone/email contact list of members and regular social meetings in St Andrews, Henleaze and city centre – all for just £6 p.a. to cover costs. You can also find us on facebook and twitter.

07443 475 474
3a Kersteman Rd,

Contact the Bristol MS Society via the website or telephone number. Regular meetings are held and quarterly newsletters are produced. We presently meet in the evenings at the Jubilee Centre, Savages Wood Road, Bradley Stoke BS32 9BL

0800 085 6233

0117 342 8460

0117 923 0000

The Centre for Deaf People in Bristol work with deaf and hard of hearing people across Bristol, North Somerset and South Gloucestershire. They are based in a large centre in Bristol, from where they provide a range of specialist services, and are home to several community groups. Minicom: 0117 9441344

0117 9249868
Centre For The Deaf, 16-18 Kings Square, Bristol, BS2 8JL

Childline is the UK’s free, 24-hour helpline for children in distress or danger.


0800 1111
0117 9230050

Active, parent-led support group with over 100 members whose aim it is to enhance the lives of people with Downs Syndrome, their families and care givers in the Bristol area. Contact Andrew and Karen King.

08456 422 377

Western Power Distribution

0800 365 900


0117 970 1212

24 hour emergency line.

0800 111 999

Bishopston Ward

Cllr Daniella Radice – Green Party
Tel: 07769131097 / Tel: 0117 353 2034

Cllr Tim Malnick – Green Party
Tel: 07884 736103

Redland Ward

Cllr Fi Hance – Tel: 0117 3534720

Cllr Martin Fodor – Green Party
Tel: 07884736101


Bristol Miscarriage Support meets at Alma Church, St Johns Road, Clifton on the 1st Tuesday of every month from 7-9pm and aims to provide a safe environment in which men and women experiencing the grief of losing a pregnancy can come together to share their experiences and provide each other with mutual support. To find out more contact: Sarah (01454 616820)

Advice, support and information for women suffering from postnatal depression.

0117 975 6006

A parent support group for families with children with Autism and Asperges Syndrome.

0117 904 7682

Your local NCT branch offers support and information to all expectant and new parents. Antenatal and Early Days courses, breastfeeding support, friendly coffee mornings, social events, and Nearly New Sales. Bristol NCT branch is one of the largest in the country with over 1200 individual members (673 households). All of their services and events are open to NCT members and non-members.

To enquire about booking an Antenatal or Early Days course, email or call 0844 243 6946. For all other enquiries email or call 0844 243 6063. Also see our website for further information on our services and activities.

08705 80 80 80

08457 48 49 50

0845 46 47

0845 4567 000

0117 9831000

0117 950 6383
0117 9897725
3rd Floor, Royal Oak Hse, Royal Oak Avenue, Bristol, BS1 4GB

A Guide to UK-based Free Eating Disorder Helplines by Paul at Cassiobury Court

01454 271 000
Victoria Methodist Church, 1a Whiteladies Road, Bristol, BS8 1NU

Advice, information and support for deaf families and their children.
Please note: The Family Centre (Deaf Children) office is based within Elmfield School For Deaf Children’s Primary School site. For security reasons, and due to variable office opening hours, please contact us in advance to arrange a visit to the Centre.
0117 3307575 (Voice/Fax) Minicom: 0117 9031480. Voice phone users please dial 18002 before the minicom number.
Greystoke Avenue, Westbury-on-Trym, Bristol, BS10 6AY
0117 925 9348

The Carers Centre for Bristol and South Gloucestershire is a local charity supporting the work of unpaid carers in the Bristol and South Gloucestershire area of the South-West of England.
They do this through a range of services including a sympathetic carers support telephone line, a team of carers support officers, and a variety of workshop, and training events. Their service is free, and confidential. They are here to help you.
Carers line 0117 965 2562, Share with a Carer 0117 958 9906 (every evening 6pm to 10pm).

0117 965 2562
TPRTrust Carers Centre,The Vassall Cnt, Gill Ave, Fishponds, Bristol, BS16 2QQ

0906 7112191

Provides therapy groups and counselling for women experiencing depression and other mental health problems. The general counselling service is for Bristol residents in receipt of a low income or benefits. The groups aim to create a setting and atmosphere where women feel safe to express their feelings.

Womankind also offer a dedicated service to Refugee and Asylum seeking women. There is a helpline where any woman can ring and talk, they will be listened to in confidence and offered emotional support.  Helpline also offers emotional support and information to women experiencing domestic abuse. 24 hr message service.

Also runs a befriending service in South Gloucestershire alongside the community mental health team at Blackberry Hill Hospital. For further information please contact Kyra Bond.
We also run an outreach counselling service in South Bristol for women who are survivors of rape and sexual abuse. Volunteering opportunities in administration, helpline and befriending.


0845 458 2914
Womankind, 3rd Floor, Brunswick Crt, Brunswick Square, Bristol, BS2 8PE